Payments for services at Zest Natural Medicine are due at the time services are rendered. Our goal is to offer continuing, optimum patient care without having patients’ treatment dictated by a third party; therefore, we do not accept payment from insurance companies. Instead, we prefer to have a direct relationship with our patients and to give them the opportunity to make the final decision as to which treatments are most beneficial for them or for their children.
We can help with insurance reimbursement claims. The majority of insurance companies consider Naturopathic Physicians as out-of-network providers. A large percentage of our patients are reimbursed for up to 80% of office visit fees.
Filing claims with insurance companies is a full-time job that requires a substantial amount of knowledge that Insurance Coders go to school to learn. Our staff has not been trained for this purpose; however, we do our best to comply with insurance requirements so that you can get reimbursement. Let us remind you that submission of a claim for reimbursement does not guarantee reimbursement and is subject to health plan benefits.To help you in your quest for reimbursement we will do the following:
Please note that if we receive letters from insurance companies requesting records or different diagnosis codes, different CPT codes and additional information we will give this additional information to you to submit to your insurance company; however, we will not send the information directly to the insurance company.
We ask that all patients complete our patient registration form and read and sign our financial policy prior to seeing the doctor(s).
Any payment by insurance should be sent directly to you, the patient. Call your insurance company to request claim forms to submit for reimbursement.
Regarding Blood Work and Insurance Reimbursement
Zest Natural Medicine can provide you with a LAB ORDER that you can take to the specific Lab, such as Sonora Quest or LabCorp. You can then schedule your visit and have them draw the regular blood work, and give them your insurance information up front. Please note that Sonora Quest and LabCorp will only draw blood for tests that they process.
East Valley Office: 1405 N. Dobson Rd, Suite 20, Chandler AZ 85224
Located in the Dobson Grove Plaza
West Valley Office: 15282 W Brookside Ln, Suite 110, Surprise, AZ 85374
Monday & Tuesday: 8-5
Friday & Saturday: 8-12